Now for all industries
Chat
Keep everyone on the same page and communicate with your team members in real-time.
- Team Communication
- Real-time collaboration within your organization. Connect with team members, share ideas, and keep the communication flowing effortlessly, all within the Easyly platform.
- Real-Time Notifications
- Never miss a beat - receive instant notifications for new messages from your team members, ensuring you stay informed and responsive.
- Chat from everywhere
- Take your conversations anywhere with Easyly's mobile-friendly UI. Whether you're at your desk or on the move - allowing you to stay connected and engaged with your team from any location.
Stay connected
A new way to communicate with your team
It's faster, better organized, and more secure than email
- Bring your team together
Easyly's Chat feature goes beyond messaging; it brings your team together. Facilitate collaboration, strengthen bonds, and create a sense of unity as your team engages in conversations that go beyond tasks, fostering a connected work environment.
- Instant Team Connectivity
Real-time communication - experience the immediacy of discussions, ensuring that your team stays connected and responsive. From quick updates to dynamic brainstorming sessions, real-time communication keeps everyone on the same page.
- Stay in the Loop with Co-Workers
Keeping up with your co-workers - stay informed about their progress, share updates effortlessly, and maintain a sense of camaraderie within your team. With Easyly, staying connected with your colleagues is just a message away.
FAQ
Frequently Asked Questions
Easyly Chat is built-in real-time messaging for your team and your customers. Internal channels keep co-workers connected, while customer-facing chat lets leads and clients message you directly from their dashboard or website. Both share the same inbox so nothing falls through the cracks.
Yes. Easyly Chat handles both internal team communication and external customer conversations from one inbox. Switch between team channels, direct messages, and customer threads without leaving the page. Customer chats can be assigned to specific team members or routed automatically based on rules.
Yes. Send images, PDFs, documents, and other files directly in any conversation. Files are stored securely in your workspace and stay attached to the relevant lead or customer record so context is never lost.
Easyly Chat works on mobile through the responsive web app — you can send and receive messages from any phone or tablet browser. Native iOS and Android apps with push notifications are part of the broader Easyly mobile experience.
Yes. Customer chats can be manually assigned to any team member, or auto-routed based on rules — for example, route by region, by lead source, or to the first available agent. Assignees get notified instantly and the chat history stays in context.
All Easyly Chat traffic is encrypted in transit (TLS 1.2+) and at rest. Workspaces are isolated per organization, role-based permissions control who can see what, and full conversation history is auditable by admins.
Bring your team together.
One chat for everyone.
Internal channels, customer chats, and threads — all in one inbox. Sign up, invite your team, and start the conversation in minutes.